- Own developer-facing documentation for five teams under Google Distributed Cloud’s air-gapped product area — planning, triaging, and shipping docs that unblock implementation and onboarding.
- Built a tool that automated broken URL detection across documentation, replacing a manual process and fixing many broken links in the first automated scan.
- Created the first manual test plan for documentation, executed each release — surfacing 40+ issues that would have shipped otherwise.
- Earned Google Cloud Associate Cloud Engineer certification to collaborate more effectively with Engineering and Product stakeholders.
Resume
Experience
Technical writer with a software engineering background. I write developer docs, build docs tooling, and I always look for ways to improve workflows.
- Wrote How-To guides for TalkJS demonstrating practical uses of their JavaScript SDK and chat API.
- Created and improved API documentation for clients across energy, health insurance, and banking.
- Authored SQL tutorial series for LearnSQL.com, designed for learners at every skill level.
- Delivered SEO-focused technical articles that ranked on page 1 of Google for targeted hiring keywords.
- Partnered with the API team to manually test features shipped via Scrum — bridging QA, engineering, and product.
- Automated API and UI tests with Python, Behave, and Cucumber; contributed to daily Jenkins regression runs.
- Authored system documentation, training materials, and Jira/Xray test plan workflows for the QA team.
- Led daily stand-ups, sprint planning, and candidate interviews — praised for collaborative focus on quality.
- Extended a .NET C# POS data extraction app to support Shopify, Lightspeed, and Square via REST APIs and OAuth 2.0.
- Built internal file browser tooling and three ASP.NET report pages; defined SOAP web service methods for SQL data export.
- Developed C# features for an in-house application; performed QA, bug fixes, and ad-hoc SQL reporting.
- Automated bulk email delivery for 90,000 records, cutting 5 minutes of processing time per record.
Education
- Coursework in Software Testing, Networks & Internet, and Linear Algebra.
- Final year project: Gamified Irish language learning app in Unity (C#) with SQLite.
- Third-year project: Virtual ant colony simulation in Java with AI pathfinding.